Southwest Airlines
Airline Name: Southwest Airlines
Flight Status Page Link:
Check Flight Status
Customer Service Contact Information:
- Phone (US): 1-800-I-FLY-SWA (1-800-435-9792)
- Twitter Support: @SouthwestAir
- Live Chat: Available via the Southwest Airlines mobile app.
Baggage Policy Summary:
- Carry-On Allowance:
- 1 carry-on bag and 1 personal item (e.g., purse or laptop bag).
- Checked Baggage:
- First and second bags fly free (up to 50 lbs each).
- Oversized/overweight fees apply for bags over 50 lbs or larger than 62 inches (linear).
- Full details available on the Southwest Airlines Baggage Policy Page.
Frequent Flyer Program Information:
- Program Name: Rapid Rewards
- Benefits: Earn points for flights, hotel stays, and car rentals. Redeem for free flights, companion passes, and upgrades.
- Elite Tiers: A-List and A-List Preferred.
- Sign-Up Link: Join Rapid Rewards
Hubs and Focus Cities:
- Main Hubs: Dallas Love Field (DAL), Denver (DEN), Chicago Midway (MDW).
- Focus Cities: Las Vegas (LAS), Phoenix (PHX), Atlanta (ATL), Houston Hobby (HOU), Baltimore/Washington (BWI).
Delay and Cancellation Policies:
- Key Points:
- No change fees (fare differences may apply).
- Cancellations can be refunded as travel credit or returned to the original form of payment for refundable fares.
- Rebook flights online or through the app in case of delays or cancellations.
- Full terms available on the Southwest Policies Page.
Social Media Links:
- Twitter: @SouthwestAir
- Facebook: Southwest Airlines
- Instagram: @SouthwestAir
Check-In and Boarding Times:
- Check-In: Opens 24 hours before departure.
- Boarding: Starts 30 minutes before departure. Boarding order is determined by check-in time and ticket type (e.g., Business Select).
Travel Advisory Information:
- Stay updated on travel restrictions, weather-related advisories, and other notices on the Southwest Travel Advisory Page.
Popular Routes or Deals:
- Popular domestic routes to destinations like Orlando, Las Vegas, and Denver.
- International routes to Cancun, Puerto Vallarta, and Montego Bay.
- Explore the latest offers on the Southwest Airlines Deals Page.