Southwest Airlines

Southwest Airlines 


Airline Name: Southwest Airlines


Flight Status Page Link:
Check Flight Status


Customer Service Contact Information:

  • Phone (US): 1-800-I-FLY-SWA (1-800-435-9792)
  • Twitter Support: @SouthwestAir
  • Live Chat: Available via the Southwest Airlines mobile app.

Baggage Policy Summary:

  • Carry-On Allowance:
    • 1 carry-on bag and 1 personal item (e.g., purse or laptop bag).
  • Checked Baggage:
    • First and second bags fly free (up to 50 lbs each).
    • Oversized/overweight fees apply for bags over 50 lbs or larger than 62 inches (linear).
  • Full details available on the Southwest Airlines Baggage Policy Page.

Frequent Flyer Program Information:

  • Program Name: Rapid Rewards
  • Benefits: Earn points for flights, hotel stays, and car rentals. Redeem for free flights, companion passes, and upgrades.
  • Elite Tiers: A-List and A-List Preferred.
  • Sign-Up Link: Join Rapid Rewards

Hubs and Focus Cities:

  • Main Hubs: Dallas Love Field (DAL), Denver (DEN), Chicago Midway (MDW).
  • Focus Cities: Las Vegas (LAS), Phoenix (PHX), Atlanta (ATL), Houston Hobby (HOU), Baltimore/Washington (BWI).

Delay and Cancellation Policies:

  • Key Points:
    • No change fees (fare differences may apply).
    • Cancellations can be refunded as travel credit or returned to the original form of payment for refundable fares.
    • Rebook flights online or through the app in case of delays or cancellations.
  • Full terms available on the Southwest Policies Page.

Social Media Links:


Check-In and Boarding Times:

  • Check-In: Opens 24 hours before departure.
  • Boarding: Starts 30 minutes before departure. Boarding order is determined by check-in time and ticket type (e.g., Business Select).

Travel Advisory Information:


Popular Routes or Deals:

  • Popular domestic routes to destinations like Orlando, Las Vegas, and Denver.
  • International routes to Cancun, Puerto Vallarta, and Montego Bay.
  • Explore the latest offers on the Southwest Airlines Deals Page.

 

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