Virgin Atlantic Airways

Virgin Atlantic Airways


Airline Name: Virgin Atlantic Airways


Flight Status Page Link:
Check Flight Status


Customer Service Contact Information:

  • Phone (UK): +44 (0)344 874 7747
  • Phone (US): 1-800-862-8621
  • Live Chat: Available on the Virgin Atlantic website (Contact Us Page)

Baggage Policy Summary:

  • Carry-On Allowance:
    • Economy and Premium: 1 bag (10kg/22lbs max).
    • Upper Class: 2 bags (up to 16kg/35lbs combined).
  • Checked Baggage Allowance:
    • Economy Light: No checked baggage.
    • Economy Classic and Premium: 1 bag (23kg/50lbs).
    • Upper Class: 2 bags (32kg/70lbs each).
  • Overweight Fees: Applicable for bags exceeding weight limits.
  • Full details available on the Virgin Atlantic Baggage Policy Page.

Frequent Flyer Program Information:

  • Program Name: Virgin Atlantic Flying Club
  • Benefits: Earn points for flights, spend on upgrades, companion tickets, or partner airlines.
  • Elite Tiers: Red, Silver, and Gold, with increasing perks like bonus points, lounge access, and priority boarding.
  • Sign-Up Link: Join Flying Club

Hubs and Focus Cities:

  • Main Hub: London Heathrow Airport (LHR)
  • Focus Cities: Manchester (MAN), London Gatwick (LGW)

Delay and Cancellation Policies:

  • Key Points:
    • Free rebooking for delays over 3 hours.
    • Refunds or alternative flights provided for cancellations initiated by Virgin Atlantic.
    • Additional compensation for EU flights under EU261 regulation.
  • Full terms available at the Virgin Atlantic Conditions of Carriage.

Social Media Links:


Check-In and Boarding Times:

  • Online Check-In: Opens 24 hours before departure.
  • Airport Check-In: Closes 60 minutes before departure for most flights.
  • Boarding Time: Closes 30 minutes before departure for most flights.

Travel Advisory Information:


Popular Routes or Deals:

  • Frequent routes include London to New York, Los Angeles, and Mumbai.
  • Seasonal deals on Caribbean destinations like Barbados and Jamaica.
  • Check the latest offers on the Virgin Atlantic Deals Page.

 

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